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stream for practices              Dr Osbert Chan was also ‘very
                                    RENEE
                                   REEDER                                      optimistic’ about the future. “We know
                                               Acceptance of online learning   what to do. We need to learn how to live
                                                among industry, practitioners,   with the virus and how to overcome it.”
                                                educators and students
                                                                                  More than 200 delegates took part
                                               Opportunities for wearing      in the IACLE Virtual Conference live.
                                                contact lenses to avoid spectacles   Members participated via the Zoom
                                                fogging and to enhance eye     platform, while non-members and
                                                appearance when wearing face   students were able to watch selected
                                                masks and coverings
                                                                               sessions via Facebook.
                                               Each of the panel members          The conference was introduced
                                             expressed optimism about the future
           FRANK                             for contact lenses and identified major   by IACLE President Dr Shehzad Naroo,
           EPERJESI                                                            chaired by Europe/Africa – Middle
                                             changes to contact lens practice that   East Regional President Judith Morris
                                             had resulted from the pandemic:   and organised by Executive Manager

                                               According to Cheryl Donnelly,   of Educational Programs Nilesh Thite.
                                             the patients’ purchasing habits for   Speakers on education topics were
                                             contact lenses, and how and where   Lakshmi Shinde (India), Dr Etty Bitton
                                             they interacted with their contact   (Canada), Professor Craig Woods
                                             lens practitioners, had changed. “We   (Australia), Fakhruddin Barodawala
                                             need to look at how patients want to   (Malaysia), Dr May Bakkar (Jordan),
                                             engage, and consider changes to our   Dr Frank Eperjesi (UK), Professor
                                             practice patient journey to allow for   Renée Reeder (USA) and Dr Byki
                              BYKI HUNTJENS  the imposed and required changes.   Huntjens (UK).
                                             It’s not about doing things to a lesser   A recording of the conference
                                             extent clinically… but doing things   is available to IACLE members on
                                             differently,” she said.           its learning management system,

                                               Dr Gary Orsborn anticipated a   IACLETOP, along with around 40 global,
                                             permanent change in the patient   regional and national webinars delivered
                                             journey. “Virtual aftercare appointments,   under the TLC Initiative so far. The next
                                             I believe, will improve the situation we   series of global webinars – on myopia
                                             have in retaining patients in contact   and its management – will run weekly
                                             lenses and this should result in fewer   in November.
                                             dropouts, because of the effectiveness
                                             of improved virtual communications.
                                             Expect to see increased investment in
                                             telemedicine solutions for eye care.”

                                               John Meyler said the sector
                                             could work in a much smarter way
                                             going forward. “Patient experience will
                                             improve. This has been a time
                                             to reflect on how we can do things
                                             more efficiently and better serve
                               FAKHRUDDIN    patients. I think the future’s very bright                 NILESH
                              BARODAWALA                                                                 THITE
                                             for the industry.”

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