Page 173 - July-August 2020

with a mask and access to a sanitize their hands in front of the
sanitizer. Avoid shaking hands and customer and explain why they
greet customers with a Namaste have to touch their face before
or a wave. Advice customers to doing so.
delay their appointments and 3. Each electronics' equipment in
visits if they are facing any flu-like an optical store must be cleaned
symptoms or any other mild and sanitized frequently, possibly
symptoms of the virus. While between each use. The surface
many places are still accepting must be thoroughly wiped with
cash payments, contactless online a regular disinfectant or with
payments are the safest method alcohol-based wipes or sprays.
to implement.
comes into contact with an infected SHOW AND TELL
person's secretions, such as droplets 3. Before the employees begin their
in a cough. Depending on how work, they must wear a mask In today’s day and age, it is not
virulent the virus is, a cough, sneeze and a pair of disposable gloves only important to practise integral
or handshake could cause exposure. and start by cleaning all the tasks to keep everyone safe but
A virus can also be transmitted by surfaces using soap and water. also show it to the customers and
touching something that an infected Special attention must be paid to other stakeholders to reaffirm their
person has touched and then 'high touch' surfaces, including faith in the process of visiting the
touching the mouth, nose or eyes. doorknobs, countertops, light optical store. The store can display
To stop the spread of coronavirus, switches, phones, keyboards, engaging and attractive content
(focus on visual aids and social media
millions of retail establishments are toilets, sinks, faucets and, of platforms) about the precautions
now required to sanitize and deep course, the cash register. The that are taken to ensure safety and
clean their stores, supply rooms and examination zones, backrooms public health at the store. This will go
employee break areas. Not only will and storage areas must also be a long way in winning the trust and
this help the staff but also reassure cleaned thoroughly. Shelves, tight communicating with them how the
customers that the company is doing corners, shipment crates and any respective store now operates.
its bit to flatten the curve. miscellaneous cords and cables
must all be wiped down. These are unprecedented
Read on to know how one can times and everyone must take
make sure that the optical store and DISINFECT ALL ITEMS the necessary and rigorous
its customers are protected:
1. Regularly spraying a precautions to help control the
1. Create an entry barrier for the disinfectant is essential, and spread of the virus. Therefore,
customers to make a queue and alcohol solutions containing integrating these safety measures
maintain social distance between at least 70 per cent alcohol will help run the business better
themselves. Putting up acrylic should be used to clean rulers, and reassure more clients.
or plastic barriers or making pupilometers, pen torches and
physical distance marks on the other equipment in front of the
floor for guidance will prove to be customer, before and after use.
effective in maintaining a distance
of at least 1.5 meters at all times. 2. If a customer wants to try on a
It is essential to have only a pair of frames then the store staff
limited number of people on the must sanitize the frame first, let it
premises at any given time. be tried on, and then sanitize the
frame once again before carefully
2. It is important to check the placing it in its original place. If the
temperature of the customers staff needs to touch a customer’s
as they enter the premises and face to help them try a frame or
sign a health declaration form. accurately place their face in front
Customers can also be provided of an equipment etc, they must

JULY-AUG 2020 | 169 STORE SAFETY