Page 95 - The Indian Optician Digital Edition July-August 2021
P. 95
CHANDRASHEKHAR MANAY
WITH WIFE MALATHI
TIO: At that time, the industry was still at a
nascent stage. What kind of challenges did you CHANDRASHEKHAR MANAY
TH
face and how did you overcome them? ON HIS 90 BIRTHDAY
CM: In 1958, I joined my father-in-law S.R.
Gopal Rao in the business which was already
established and flourishing. My advent into TIO: You have worked hard to give this
the business brought about enhancement in wonderful legacy to your children/grandchildren.
both technical and sales value additions. The What advice would you like to give them?
showroom was renovated during the mid-70’s to
keep pace with the trends of that period. In 1975, CM: Well, our predecessors were truly
I was amongst the first opticians to qualify as a principled and have taught us many important
Contact Lens Practitioner. values. They insisted that we should always
adhere to the following ideologies in business:
TIO: We are happy to note that even though
you are 90+, you still work every day when so Honesty is the best policy
many of your peers have already retired. What Personalised service
motivates you to do so?
Ethical practice
CM: Well, I am passionate about the business
and often came up with innovative ideas for Customer satisfaction (the main priority) and
restoring and enhancing the vision of my Finally, after sales service.
patients. Being able to provide better vision to
my customers gives me immense satisfaction. Having personally benefitted from these
The legacy and the amazing history of our firm important principles, I also inspire my son
inspires me to continue and I feel energised and Hemanth and granddaughters to follow and
happy when I work. uphold the high standards of our legacy and
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