Page 95 - The Indian Optician Digital Edition July-August 2021
P. 95

CHANDRASHEKHAR MANAY
           WITH WIFE MALATHI





















             TIO: At that time, the industry was still at a
          nascent stage. What kind of challenges did you                 CHANDRASHEKHAR MANAY
                                                                                    TH
          face and how did you overcome them?                              ON HIS 90  BIRTHDAY
             CM: In 1958, I joined my father-in-law S.R.
          Gopal Rao in the business which was already
          established and flourishing. My advent into            TIO: You have worked hard to give this
          the business brought about enhancement in           wonderful legacy to your children/grandchildren.
          both technical and sales value additions. The       What advice would you like to give them?
          showroom was renovated during the mid-70’s to
          keep pace with the trends of that period. In 1975,     CM: Well, our predecessors were truly
          I was amongst the first opticians to qualify as a   principled and have taught us many important
          Contact Lens Practitioner.                          values. They insisted that we should always
                                                              adhere to the following ideologies in business:
             TIO: We are happy to note that even though
          you are 90+, you still work every day when so         Honesty is the best policy
          many of your peers have already retired. What         Personalised service
          motivates you to do so?
                                                                Ethical practice
             CM: Well, I am passionate about the business
          and often came up with innovative ideas for           Customer satisfaction (the main priority) and
          restoring and enhancing the vision of my              Finally, after sales service.
          patients.  Being able to provide better vision to
          my customers gives me immense satisfaction.            Having personally benefitted from these
          The legacy and the amazing history of our firm      important principles, I also inspire my son
          inspires me to continue and I feel energised and    Hemanth and granddaughters to follow and
          happy when I work.                                  uphold the high standards of our legacy and


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