Page 92 - July-August 2020
P. 92
EYEWEAR INDUSTRY
- THE FUTURE IS CLEAR AND SUNNY
AKASH GOYLE -
COUNTRY MANAGER
& MANAGING
DIRECTOR,
LUXOTTICA INDIA
he Eyewear Industry has had impacted the Eyewear Industry hold a bright future ahead. At the
a great growth run for well too. With the lockdowns, partial same time, it is also pertinent that
Tover a decade in India. While lockdowns, and restrictions being the Industry evolves and adapts to
the increasing awareness around announced every day, the scale and the new dynamics of retail. Going
vision care and growing aspirations impact of this unprecedented event forward the consumer behaviour
of the Indian consuming class are starting to sink in. It is becoming and retail dynamics will shift and
have played an important role, the apparent that we are going to be in would require all of us to adapt to
growth has also been fuelled by this for a while and perhaps need the new abnormal. I believe that
increasing accessibility to quality to accept that we might never this Industry will come out stronger
vision care services. The Industry return to old ways of working. in the Post Covid world, leveraging
has seen a retail revolution of sorts In the current scenario, faced the 3 T's – Trust, Training and
with investments in world-class with existential issues like falling Technology:
stores, offering not only a wide demand, rising costs, cash flow
variety of brands and latest fashion issues, supply chain disruptions, it is TRUST
trends for our discerning consumers very easy to lose hope. 'Trust' has always been the
but also providing access to the cornerstone for Eyewear Retail.
latest in technology for quality However, even though the This Trust has been built over many
vision care services. impact of the current crisis is
very real and apparent now, the years and it is very common to
The Social, Health and Economic Eyewear Industry is resilient and find families across generations
crisis related to Covid 19 has has very strong foundations, which trusting the same optician with
| JULY-AUG 2020 | 88 RETAIL TALK
