Page 122 - July-August 2020

entering the store and clinic. while taking measurements. b. Sunglasses: Use liquid dish soap
Hand sanitizers should be placed Ensure you do not touch the and rinse with water
prominently in various locations customer. If available, other c. Spectacle lenses: Use soap and
in the store and filled regularly. measuring devices which do not lukewarm water
Those who walk in without a need marking on demo lens can d. PD meter/lens meter: Run
face mask should be provided be used. down gently with 70% isopropyl
one by the store/clinic.
BILLING AND DELIVERY alcohol swabs. Do not spray
GUIDELINE FOR OPTICAL e. The use of Ultraviolet C (UVC)
STORES a. Extend a small tray for collecting light has been suggested for
cash or card. Cashier handling
CUSTOMER INTERACTION cash needs to wear gloves OR disinfection. However, the
availability of UVC chambers
has to sanitize hands every time
a. No handshakes. Use a after handling cash. Clean the seem to be limited and the
noncontact method of greeting tray post transaction effect of UVC on the skin while

b. Staff should sanitize their hands b. Encourage cashless transactions handling frames is not known.
in front of the customer before INSTRUCTIONS TO MAKE
they start to attend c. Avoid hard copies of order form/ HYDROGEN PEROXIDE 0.5%
sales bill/prescription. Send a
c. Disposable gloves are also soft copy by mail or any other a. Hydrogen peroxide may
recommended. Fresh gloves medium be available in stronger
should be worn in front of the d. Encourage door delivery of the concentration and needs to
customer/patient and preferably product wherever possible as it be diluted accordingly to get
discarded in front of them to avoids multiple visits by patients concentration level to 0.5%
instil confidence of hygiene to the clinic. b. E.g., dilute one part of hydrogen

d. Ensure customers/patients are peroxide 3% solution with
wearing masks appropriately, if DISINFECTION OF FRAMES, 5 parts of water to make the
not, please provide the same. SUNGLASSES, AND PD METER desired hydrogen peroxide 0.5%

SALES RELATED a. Frames: Spray hydrogen c. Follow manufacturers safety
instructions.
peroxide 0.5% on cleaning cloth
a. Showcase products in suitable and then wipe the frame or use GUIDELINES FOR OPTOMETRY
display trays soap and lukewarm water CLINICS
b. Communicate to the customer Flow chart depicting the
that all products are sanitized patient triage in an optometry
and are safe to try DOOR KNOBS practice is depicted in Fig 1. PPEs
c. Request customers to shortlist HANDLES AND for optometrists: Face mask (N 95),
and try on as few frames and face shield/safety goggles,
sunglasses as possible. Explain CHIN RESTS OF and gloves.
that all products worn need THE EQUIPMENT DISINFECTANTS THAT CAN BE USED
to undergo elaborate
disinfection process SHOULD BE a. Soap and water
d. Once the selection is over, DISINFECTED b. 1% sodium hypochlorite (liquid
isolate the products tried by USING HAND bleach)
the customer in a separate c. (Hand) sanitizer having 70%
designated tray. These will SANITIZER, isopropyl alcohol
be sent for sanitization using SURGICAL SPIRIT, d. Surgical spirit.
0.5% hydrogen peroxide before
putting them back in the counter OR ALCOHOL PATIENT PROTOCOL
e. Pupillary distance (PD) WIPES a. Keep single entry for patients
measurement: Use a face shield and attendants

| JULY-AUG 2020 | 118 OCI GUIDELINES